Privacy Policy

Introduction

Assessment Abroad (ABN: [Your ABN]) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our immigration consultation services, visit our website, or communicate with us.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Commonwealth) and comply with all applicable privacy laws.

Information We Collect

Personal Information

We collect personal information necessary to provide our immigration services, including:

• Name, address, phone number, and email address
• Date of birth and nationality
• Passport and visa information
• Educational qualifications and work experience
• Family and relationship details
• Health information (where required for visa applications)
• Financial information relevant to visa applications
• Any other information necessary for immigration purposes

Website Information

When you visit our website, we may collect:

• IP address and location information
• Browser type and device information
• Pages visited and time spent on site
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Provide immigration consultation and application services
• Assess your eligibility for various visa categories
• Prepare and submit applications to relevant authorities
• Communicate with you about your case progress
• Comply with legal and regulatory requirements
• Improve our services and website functionality
• Send relevant updates about immigration policies (with consent)

Information Disclosure

We may disclose your personal information to:

• Government authorities: Immigration departments, embassies, and other relevant agencies
• Professional bodies: Skills assessment authorities (EA, ACS, VETASSESS, etc.)
• Service providers: Document translation services, medical examination providers
• Legal advisers: Where necessary for legal compliance or advice

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure file storage systems with access controls
• Encrypted data transmission and storage
• Regular security audits and updates
• Staff training on privacy and data protection
• Secure disposal of documents when no longer needed

Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Meet legal and regulatory requirements
• Resolve any disputes or issues

Generally, we retain client files for 7 years after the completion of services, in accordance with professional obligations and Australian law.

Your Rights

Under Australian privacy law, you have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Complaints: Lodge complaints about privacy breaches
• Anonymity: Deal with us anonymously where practicable

To exercise these rights, contact us using the details provided below.

Cookies and Website Analytics

Our website uses cookies and Google Analytics to improve user experience and analyze website performance. You can control cookie settings through your browser preferences.

International Transfers

As part of our immigration services, your information may be transferred to countries where you are applying for visas. We ensure appropriate safeguards are in place for such transfers.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, concerns, or to exercise your rights: